Shipping policy

Shipping Policy

At Wolf Magazine LLC, we are committed to providing a reliable, transparent, and efficient shipping experience. Please review the information below regarding order processing, shipping times, and delivery.

Order Processing

All orders are processed within 1 to 3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume or promotional events, processing times may be slightly extended. If there is a significant delay, we will notify you by email.

Shipping Times

Estimated delivery times vary depending on the destination and the shipping method selected during checkout.

Estimated Delivery Times

  • United States: 5–12 business days

Please note that delivery times are estimates and may be affected by customs inspections, weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are automatically calculated during checkout based on the destination, package weight, dimensions, and selected shipping method.

The final shipping cost will always be displayed before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Please allow up to 72 hours for the tracking information to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Wolf Magazine LLC is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping information, please contact us immediately before your order has been shipped.

Lost or Delayed Packages

If your order is significantly delayed or appears to be lost during transit, please contact our customer support team.

We will work directly with the shipping carrier to investigate the issue and provide assistance whenever possible.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, and other government fees may apply according to the regulations of the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery.

To help us resolve the issue as quickly as possible, please include:

  • Your order number

  • Photos of the damaged package

  • Photos of the damaged product

  • A brief description of the issue

Our support team will review your request and work to provide an appropriate solution.

Shipping Restrictions

Some products may not be available for delivery to certain locations due to shipping carrier limitations or local regulations.

If we are unable to ship your order, we will contact you promptly to discuss available options.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Shark Store

Email: contact@sharkmagazinestore.com

 

Business Hours:

Monday – Friday: 9:00 AM – 6:00 PM (EST)

Thank you for shopping with Shark Store. We are committed to providing a secure, reliable, and transparent shipping experience for every customer.